Shipping & delivery

At Stanno.com, we prioritise fast service. This is why placing an order on Stanno.com is quick and easy. If you have a promotional code, this may be entered during the final step of the order process. If you should encounter any issues throughout the order process, don’t hesitate to contact us!

Please note: unfortunately, delivery to the Channel Islands is not possible.

Shipping times

Your package is shipped from our warehouse in the Netherlands. At the end of each day we gather all UK orders for shipment via UPS. If your order is placed before 13:00, it will be shipped the same day. Orders received after 13:00 will be shipped the following (business) day. You can expect your package within 3-5 working days at your home.

After your order has been received by UPS, we will send you an email containing a Track & Trace code. This allows you to follow your order. If you are not home at the time of delivery, UPS will try to deliver the package to a neighbour or indicate that they will return at an alternate time.

Please feel free to contact us via Client Services with any questions about the ordering process.

Shipping charges

For orders above 100 pounds, no shipping charges apply. For orders under 100 pounds, a shipping charge of 10 pounds per order applies.