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Returns

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We want you to be fully satisfied with your purchase at Stanno.com. Is your purchase a bit different than you expected or would you like to try a different size or colour? No problem! You can return items within 14 days of receipt.

Returns

For returning your order, please follow the following steps:

  1. Put the items you want to return together with the return slip in the box.
  2. Choose a carrier of your own preference and ship the goods to the following address: Deventrade UK Limited, 202 Weston House, Allen House Business Centre, The Maltings, Station Road, Sawbridgeworth, Herts, CM21 9FP.

As soon as we have received your package, you will receive an email notification. You will receive your purchase amount. We will refund the amount as soon as possible and no later than 14 days after your return.

 

If you have any further questions about the order process or delivery, please contact our customer service.